Never miss a new patient call again!
I was just like you, a business owner needing new customers, but didn't know where to turn. I knew I was over spending and suffering from staff inefficiencies on the phone - something needed to change. After implementing Call Tracker ROI, my marketing costs are at an all-time low, and revenue and staff efficiency are at an all-time high. I am averaging 300 new customers a month while helping other businesses just, like you, do the same. Call Tracker ROI has changed my business, and I know it can change yours too.
-Dr Christoper Phelps DMD, Founder Call Tracker ROI
See what others are saying about Dr. Phelps and his services.
See for yourself what we track and summarize for you every month.
I love CTROI--I can't imagine not having it now. I will tell you I first questioned if the cost would be worth it, but since, we've found 2 team members that consistently converted 75% of calls to an appointment that I wanted answering the phones all the time, and also ones that were better suited for clinical duties only. We also found that we were spending over $1000/month on Google Adwords, to only get about 1 patient a month. Before this, when a patient said "google" we assumed it was our ad, but since finding out the truth from CTROI, we have saved over $25,000 in marketing costs without a single drop in new patients!
- Dr. Eric Jones
Call Tracker ROI has made a huge difference in the amount of calls that are returned in our office. The missed call text alert feature is awesome for afternoons, Fridays, weekends, or other days when no one is in the office to receive phone calls. As soon as the missed call happens, you get a text to your cell phone letting you know that you have missed a call, and the phone number of the patient who called. This gives you the ability to return the call promptly. The patient also gets a text letting them know their call will be returned. Patients always appreciate the call back, and that they are able to have questions answered or appointments scheduled right then! I was even retuning patient calls when we were attending the Practice on Fire event in Nashville, TN! From a seminar nearly 1000 miles away from our practice I was able to call back and schedule 2 new patients, and answer several existing patient calls! Those new patients would have likely called and scheduled appointments with other practices if I had not had the ability to call them back. This feature alone has helped our practice gain dozens of new patients.
- Jessica A. DiMarco, Summit Dental Group
Missed calls are at an all-time low, and conversions are at an all-time high. I can't think of a better way to get tons more new patients without even having to increase the marketing budget.
- Dr. Graham Dersley, Churchton MD
When I got into advertising heavily for cosmetic orthodontics I would make all of my decisions (what medium to use, when to do more or stop) based on my gut and how it "felt" without real data. CTROI turned those decisions into data based causing a much better return on all marketing investments while also providing an excellent way to train front desk staff.
- Dr Michael Grossman, Liverpool NY
When you spend a lot on advertising you have to know that the phones will be answered, and that the phone calls will convert on a high level. Not only that, but you need to know the data for which call sources are providing the best return. With CTROI you get all of that and more. This is a service that
high level providers have needed for a long time.
- Dr Timothy Rauch, Albuquerque NM
I always tell my staff that the most valuable piece of equipment in the entire office is the phone! The reporting and feedback I get are provided in a clear format that I can use for training. CTROI gets it.
- Dr Nathan Jeal, Winnipeg MB
I thought I had things under control at my front desk. We have a very large team up front who pride themselves on their ace phone skills. But the team at CTROI was able to show me with real data where my team had opportunities to get even better. We were shocked at how many calls we were missing, even with our small army of FD staff. And we were also able to identify some areas to improve our phone skills and conversions. With CTROI we now make marketing, staffing capacity, and training decisions based on DATA, not on intuition or gut instinct. The numbers don't lie!
- Dr Michael Ling, Brantford ON
Data doesn't lie. I was hesitant to use Call Tracker ROI but it's turned out to be one of the best investments I've made for the practice. Using tracking numbers, I discovered I received one new patient for an ad source. I was spending near $2,000 a month. Call Tracker ROI more than paid for itself.
- Dr. Joshua Wyatt, Tampa FL
Dr. Phelps and team including Mr. Yagey were par excellence for me. In this era of CE courses in dentistry being sold to dentists solely for income of the presenter and the dentist going home with no useful data, it was humbling to come across Dr. Phelps playing it right with a large heart. These dentists are the true leaders of the profession, they choose to give to the profession even if they are not getting a whole lot back."
- DR. MAULIK, PINEHURST, TX
3 weeks ago my staff and I finished the 2-day 16 hour Principles of Persuasion workshop. Here are some qualitative results since then. No one has left our office without scheduling an appointment with us. No one. Case acceptance is notable increased thanks to the price stairs technique. A/R is dramatically higher the past 2 weeks. The course has paid for itself already. Well done, Chris. I'm glad you got to present to a large awesome group who will also benefit from your wisdom."
- DR. PETER BOWMAN,
WALPOLE NEW HAMPSHIRE
I had the opportunity to speak with Dr. Phelps...he’s as good as advertised. The information he shared with me was original, insightful and just plain smart. No gimmicks, no shady sales, no pressure techniques to trick the patient...instead, he uses the power of choice (as described above) and reciprocity to create the environment for favorable responses and communication. Go to the course, I plan to do so at some point for sure!"
- DR. LUKE D, OVERLAND PARK KS
Dr. Phelps and team including Mr. Yagey were par excellence for me. In this era of CE courses in dentistry being sold to dentists solely for income of the presenter and the dentist going home with no useful data, it was humbling to come across Dr. Phelps playing it right with a large heart. These dentists are the true leaders of the profession, they choose to give to the profession even if they are not getting a whole lot back."
- DR. MAULIK, PINEHURST, TX
3 weeks ago my staff and I finished the 2-day 16 hour Principles of Persuasion workshop. Here are some qualitative results since then. No one has left our office without scheduling an appointment with us. No one. Case acceptance is notable increased thanks to the price stairs technique. A/R is dramatically higher the past 2 weeks. The course has paid for itself already. Well done, Chris. I'm glad you got to present to a large awesome group who will also benefit from your wisdom."
- DR. PETER BOWMAN,
WALPOLE NEW HAMPSHIRE
I had the opportunity to speak with Dr. Phelps...he’s as good as advertised. The information he shared with me was original, insightful and just plain smart. No gimmicks, no shady sales, no pressure techniques to trick the patient...instead, he uses the power of choice (as described above) and reciprocity to create the environment for favorable responses and communication. Go to the course, I plan to do so at some point for sure!"
- DR. LUKE D, OVERLAND PARK KS
Dr.Phelps is a top quality educator who has helped me and many other dentists improve our practices. He has contributed so much to our profession."
Dr Chris Phelps is dedicated to advancing the profession of dentistry and to helping his fellow colleagues learn to care for there patients and there team at the highest level possible. Helping docs help there patients, a win-win for all!"
Dr. Phelps has been a great mentor and coach for me! I have attended several of his lectured and he also helped me find a great implant course and mentor. We loved the persuasion course that he conducts and have just finished our Kolbe tests that he will help us with as a team!"
Dr Phelps has great knowledge and is very willing to share. He has been a great mentor and teacher of his talents. I highly recommend him."
Dr. Phelps is a wonderful teacher and influencer. He helped me identify the right implant course and mentor for my style of practice. In addition, he helped my team learn how to use powerful techniques when presenting cases to patients to ensure they can make clear choices for all their oral health needs."
Dr.Phelps is a great educator and communicator and what I love about him is he is great at simplifying things. Dr.Phelps is the best !!"
Dr Phelps is an awesome teacher !! Learned a lot from him !!!"
Dr. Phelps is an amazing doctor and educator! There’s a reason doctors all around the country fly to North Carolina to learn from him. I can personally attest to his skill and his character. We need more doctors like Dr. Phelps!!!"
Dr. Phelps is Ana amazing educator and innovator in our dental profession."
Dr Chris Phelps brings the most insightful and useful information to dentists in the CE world. His teaching of the principals of persuasion will move the metrics on your business greater than any clinical skill set you could learn."
Dr. Phelps is a thought leader in dentistry. His contributions will not only shape the profession, but it will change it for the better."
Dr. Phelps is extremely knowledge and a master of his craft. I would love to be a patient at one of his practices."
Dr. Phelps is a leader in dentistry being able to start multiple practices and now being able to mentor other dentist and providing dentist with programs to help their business.. he is top notch in my opinion!"
I have learned so much from Dr. Phelps. I have listened to many podcasts where he has been the guest and have had internet forum type discussions with him on many occasions. He always brings huge value!"
Great inspiration. Helped me on a personal and professional level. So glad we have someone like him in the profession."
Dr. Phelps is an excellent lecturer. He shared his success with his In-House Cost Savings Plan and marketing to seniors. I have implemented a similar program with his guidance and found it well received in my community. This type of marketing makes dentistry affordable for an underserved population."
Great and bright mind. Always thinking how to make everyone life easier. Dr Rondon"
I have known Dr Phelps since March 2015 when I took one of his courses. Through the knowledge I gained at his course as well as his constant follow up with me he has helped me grow my dental office significantly. Dr Phelps is a great clinician as he teaches other dentists how to place implants. However, at the core of it all is a man that really cares. Dr Phelps has helped many grow their dental practices as he takes a keen interest in not only them as a practitioner but them as a person. Im blessed that our paths crossed!!"
Always looking forward to Dr. Phelps presentation and opportunity to learn something new from him."
Dr Chris Phelps is one of the best instructors I know. He's passionate in his teachings and helps others become better in their craft. Appreciate having this positive influence in our community."
Dr David Phelps is the one person who helped put me on the right path towards financial freedom. He also exposed me to many other great thought leaders in several other areas concerning business, personal growth, leadership, and alternative investments. I will always be grateful for the direction he gave me."
Dr Phelps is a knowledgeable & empathic clinic who takes pride in everything he does! He has achieved a lot in his career!"
I've enjoyed watching Dr. Phelps treat difficult cases in a practical and repeatable manner."
Fantastic dentist who’s willing to take time to help others. True selflessness and that is not so common these days."
Dr. Chris Phelps is a though leader in our profession. He is not only a world class clinician, but he is an amazing educator and business owner. Really a great guy all around."
Dr. Phelps is great, has a lot of knowledge on grass roots marketing. He was able to grow a large FFS practice and utilize many tools not traditional to dental marketing."
I can't say enough good things about Dr. Phelps. In addition to being an outstanding clinician, he is an excellent teacher as well. I have learned so much from Dr. Phelps that I have been able to immediately incorporate into my practice and my personal life."
Love his material on the sales techniques that are ethical and influential. Helps any dentist in any part of their career."
Dr. Phelps has helped many of my clients who are doctors across the United States! He is so knowledgable and giving!"
Dr. Phelps is highly regarded in our field for a reason. His devotion to education and commitment to sharing his knowledge is truly inspiring!"
Chris Phelps is a great dentist who really knows his stuff! He goes above and beyond in terms of service and creating value for the service he provides."
Dr. Phelps is a great dentist with cgood communication skill. He is caring and knowledgeable. He loves to help."
Incredible insight, information, and wisdom. I will take what I’ve learned from Dr. Phelps through the rest of my dental career."
Dr Phelps is awesome! He is talented and highly skilled and is always willing to help and support doctors like myself. I’m glad to have had the opportunity to have worked with him."
Dr. Christopher Phelps is an excellent dentist, speaker, leader and entrepreneur. He is one of the most well rounded professionals I know. We are so glad to have him in our industry."
I know Dr. Phleps for many years. He is one of my first mentors for my implant training. Couple a months ago , I had difficulty finding restorative parts for an old implant system that does not exist anymore, and Dr. Phleb went above and beyond to help me with the case. I never forget this. I have learned a lot from him. Thanks Dr. Phleps"
Dr Phelps wonderful training, insight and advice has helped our office provide more quality treatment motivated patients."
Dr. Phelps has mad a huge impact on my ability to effectively communicate and help my patients. I am greatful for the lessons I’ve learned from him."
Dr Christopher Phelps is a phenomenal comprehensive dentist. Not only is he an expert in our field, he teaches other doctors how to implement "best practices," into their offices. I for example, read his book and am in the process of implementing one of his "in office financing programs." Not only is he a smart and genuine dentist, he is a gentleman as well. One of the best out there. PERIOD!"
Dr Chris Phelps is an original and is helping dentists everywhere."
Dr. Phelps advice has allowed me to provide better care to my patients and grow my patient base! He is a great mentor to our profession! Thank you Dr. Phelps!"
Great insight in the dental field, has been a great mentor to me and setting up certain systems in my office."
Dr Phelps is an amazing clinician. My encounter with him was through a Persuasion course. He has impeccable communication skills, the way he relayed the information...made so much sense. He is a gem in our tribe. My vote goes to him for Doctor's Choice Award."
Dr. Phelps takes dentistry to the next level! I would highly recommend him for your dental needs!"
Dr. Phelps is committed to excellence in dentistry. He wants to provide what is best for his patients, and he helps dentists around the country to provide what is best for their patients as well."
Dr Phelps has a very contagious passion for dentistry. The wealth of clinical and practice management knowledge Dr. Phelps has is remarkable. His tips continue to help my practice excel. I think he is a great candidate for the Doctors Choice Award."
Dr. Phelps is an amazing dentist and educator. He shows an amazing ability to think critically and outside the box. His skills in practice management, advertising, and patient acquisition are unmatched. He is a very impressive lecturer, and he has been the one lecturer who has stood out most in my mind throughout my career. His demeanor, people skills, and dental knowledge make him a great dentist to any patient."
I met Dr. Phelps when I was finishing dental school and have since taken a course with him. He is nothing short of charismatic, knowledgeable and an active participate to helping all those looking for it. Highly recommended for anything in the dental field."
Dr. Phelps is a very competent clinician. His chairside manner is excellent. He is also an excellent teacher to fellow dentists. He always makes himself available to help and answer questions. He is very knowledgeable in many phases of dentistry."
Dr. Phelps is a consummate professional. He is thoughtful in his approach to patient care and innovative in his practice."
Chris Phelps is a knowledgeable and experienced clinician, interesting & engaging speaker, helpful & inspiring colleague. Well done!"
Dr. Chris Phelps is the real deal. I have learned so much from him and I consider him to be one of the best in Dentistry!"
Dr. Phelps is undoubtedly a talented entrepreneur, general dentist and author. He has contributed much to the dental profession and is an outstanding nominee for Doctor's Choice Awards!"
Dr. Drew Williams
I had the opportunity to speak with Dr. Phelps...he's as good as advertised. The information he shared with me was original, insightful and just plain smart. No gimmicks, no shady sales, no pressure techniques to trick the patient...instead, he uses to power of choice (as described above) and reciprocity to create the environment for favorable responses and communication. Go to the course, I plan to do so at some point for sure!"
Dr. Luke D
Dr. Phelps and team including Mr. Yagey were par excellence for me. In this era of CE courses in dentistry being sold to dentists solely for income of the presenter and the dentist going home with no useful data, it was humbling to come across Dr. Phelps playing it right with a large heart. These dentists are the true leaders of the profession, they choose to give to the profession even if they are not getting a whole lot back."
Dr. Maulik N.
Dr. Phelps is an excellent lecturer, entrepreneur, and clinician. He is committed to providing quality dentistry while increasing the access to dental care within his community. Furthermore, Dr. Phelps is dedicated to sharing his clinical and entrepreneurial knowledge with the rest of the dental community; he frequently lectures nationwide and teaches implant dentistry at his own training institute."
Dr. Phelps is a mentor to many other dentists because of his knowledge and reputation within the field. He has experience treating patients in all aspects of dentistry and is accommodating with your schedule. I highly recommend him."
Dr. Phelps is a phenomenal doctor and amazing teacher. I continue to grow as a practitioner under his guidance."
Dr. Phelps is an amazing lecturer and an even more amazing individual. He provided me with numerous tips about the real world of dentistry while I was in dental school that I've carried with me into practice. I have been very fortunate to have met Dr. Phelps and even more fortunate to learn from such a brilliant dentist."
Dr. Fred Benzenhafer
Dr. Phelps is an excellent,skilled, multifaceted dentist and an amazing visionary and lecturer. The profession is lucky to have him."
Dr. Phelps is both knowledgeable and giving. He has shared his gifts with our dental group which in turn has helped each of us grow and organize our practices. He is a great asset to those who he comes in contact. Thanks to you Dr. Phelps for all you've done and for all yet to do."
Highly recommend Dr. Phelps. He is someone I go do when I have clinical questions."
Dr Phelps possesses many enduring qualities that make him an excellent clinician and person. I have known him for many years and each time I attend a workshop or class I continue to learn and implement ideas into my practice. I would encourage any dentist to seek out Dr Phelps and attend a class."
Dr Phelps is not only an excellent dentist but a fantastic person as well. He takes care of his patients as if they were family, and has been instrumental in helping me become the best dentist i can be"
Excellent clinician and teacher. Dr Phelps has been instrumental on my journey in implant dentistry. A truly caring professional."
I have been to several of Dr Phelps' lectures. I have found that his lectures are engaging, relevant, and very useful. It is obvious that he takes pride and pleasure from helping colleagues reach higher levels of practice performance."
I'll keep it plain and simple: no dentist has taught me more than Dr. Chris Phelps has. Enough said."
Dr. Phelps is a great doctor, mentor, and friend. I would refer anyone in my family to see him."
Dr.Phelps has a unique chair side manner and knowledge of dentistry that is a model for fellow dentists. He is always exploring new and innovative practices to provide a dental experience unlike any other. His knowledge of our field allow him to be an innovator and role model."
Excellent clinician who is always willing to go the extra mile to help a patient."
Dr Phelps is a true visionary and industry leader. He is driving innovation that will make dental care more efficient, predictable, and accessible. On top of all that he is a first rate internationally recognized educator. I am honoured to know him, and his patients are lucky to have him!"
Dr. Phelps is an amazing doc and a leader in his field."
Dr. Phelps is an excellent clinician, entrepreneur, and an educator. He is committed to providing his patients top quality care in a setting that is comfortable and convenient. Additionally, he is an amazing instructor to other dentists in various areas of dentistry. He is truly a gifted presenter and a world class clinician. I would recommend Dr. Phelps to anyone who needs quality dental care or to any dentist who wants to learn from the best!"
Mona Khalaj, DMD
Dr. Phelps is well known internationally as an outstanding clinician, serial entrepreneur, teacher / professor / mentor and a humanitarian. Dr. Phelps thinks outside the box and views what most think of as barriers to be nothing more than challenges to conquer. His insight and solutions have been instrumental in making enhancing the lives of both patients and other health care practitioners."
Dr. Phelps is an excellent clinician, entrepreneur, and an educator. He is committed to providing his patients top quality care in a setting that is comfortable and convenient. Additionally, he is an amazing instructor to other dentists in various areas of dentistry. He is truly a gifted presenter and a world class clinician. I would recommend Dr. Phelps to anyone who needs quality dental care or to any dentist who wants to learn from the best!"
Dr. Phelps is an excellent clinician who runs an amazing practice. No one surpasses his passion and skill for implant dentistry. He literally has dentists from all around the country fly in to learn from him. Additionally, his office offers convenient hours Monday through Saturday. Between his skills, convenient hours, and the amazing staff it is an excellent place to get your dental work done."
I found Dr. Phelps to be a very skillful, competent implant surgeon. I would highly recommend him for your dental needs."
Dr. Jeff West
Chris displays a humility and compassion for others that is rarely seen today. He is an open book, willing to help and see others grow and succeed. Congratulations Chris, this nomination is well deserved."
Dr. Balaji Swaminath
I am honored to call Dr. Phelps, my friend!! He is a phenomenal dentist, a mentor and a coach!! I highly recommend him!"
Dr. Chaitra ShanthaGowda D.M.D
Chris is a great guy. He is a great lecturer and tremendous problem solver. He makes time to help you and has genuine interest assisting you discover solutions to dental or life obstacles you may be having."
Chase Davis DDS
I know hundreds of dentists around America. Dr. Chris Phelps has undoubtedly had the most influence on my career as both a skilled clinician and a business owner. His ideas are as unique as a platypus lays eggs and they have powerful positive impacts. Dr. Phelps' generosity of ideas to the dental community and problem-solving is second to none. Absolutely is he at the top of my Doctors' Choice."
Dr. Peter Bowman
Dr Phelps greatest strength is his natural ability to breakdown ideas and teach them to others. I have been to his courses many times and wittnessed the participants grab onto these ideas and run with them."
Along with being a teacher Dr Phelps is an innovator through creating other companies. He saw weak areas in his dental practice and becuase there were no solutions in the market place Dr Phelps created and built up companies to solve them.
Matt Healey DMD
Dr. Phelps is a great teacher in dentistry. He has taught me many things to help better communicate with my patients and make them feel at home and comfortable with dental care."
Dr. Trent McCord
Dr Phelps is a committed clinician, always learning the latest techniques in dentistry and then applying them in his own practice. He is also an excellent teacher and he shares his knowledge with dentists around the world."
Dr. Graham Dersley@
Dr. Phelps is an amazing clinician and educator. His devotion to the field of dentistry is admirable and rare. Recommended with confidence!"
Dr. Dr. Nathan Jeal
Dr. Phelps is a wonderful man and a wonderful dentist. As a practicing dentist myself, I appreciate having him to turn to for his expert advice on patient care and clinical procedures. I cannot recommend him highly enough!"
Dr. Timothy Rauch
Dr. Phelps's lectures on running a dental office were excellent and have greatly helped me with my career."
Dr. Richard Wyne
Dr. Phelps' help has been critical in the way I approach dentistry and most of all patient care and relationships. He is a top notch clinician and person and has been instrumental in teaching me how to provide top notch care for my patients."
Kyle Hickman DDS
Dr. Phelps is an amazing dentist. His vast knowledge and selfless attitude is second to none. He's highly skilled and is always ready to help his colleagues find solutions. He has made a major impact on dentistry and continues to find ways to make the profession more exciting."
Dr. Sunny Pahouja
I found Dr. Phelps to be a very skillful, competent implant surgeon. I would highly recommend him for your dental needs."
Dr. Jeff West DDS
Call Tracker ROI IS your security alarm and fire alarm all in one!
There are two sides of the marketing coin
On the one side you need to know if your marketing dollars are working. Are you getting the quantity and quality calls you need? If your marketing expenses aren't justified, you will suffer from negative ROI. Negative ROI means your money is being stolen. Call Tracker ROI is your security system. It alerts you to the thousands of dollars you could be losing with your current marketing efforts.
Call Tracker ROI serves as your fire alarm. If your team is not answering or converting calls it is a lost opportunity. Often offices don't even know they are missing calls or why new patient calls are not being converted. Not answering and converting these calls to appointments is like your house is burning down around you. Call Tracker ROI is your fire alarm that alerts you to the missed opportunity.
Dr. Phelps and his team are here to help. Every month you'll get Call TrackerROI reports about your office and Dr. Phelps' team can coach you and your team on how you can have 5-15 more new patients per month without spending any more marketing money.
How do you know if you need Call Tracker ROI?
33%-55% of your new patient calls from ad sources go to voicemail or get a busy signal every month. These are calls you paid for and no one even knows it's happening! How many are you missing out on?
If you only have one way your patients can communicate with you. Do you have a HIPPA compliant live chat feature on your website? If not you are missing out on new patient opportunities right now. We need to have multiple ways for patients to communicate with us in the way they want to communicate with us.
If a potential patient calls in and goes to voicemail, within seconds they are Googling someone else and are gone. If you want to stop these patients from going elsewhere check out our patented text alert feature.
Nationwide the conversion rate of dental and specialty offices is averaging 34%. They should be 70% or higher. If you think you are like the rest of the country we can help.
Half of your marketing dollars are working and half are not. The problem is you don't know which half is which. So if you want to know the true ad source of where your numbers are coming from we can help.
If you are having trouble getting your team to get the conversions you need check out Golden Goose Scheduling.
Why settle for the anticipated ROI when you can have the actual ROI. Talk to us about how we can show you the difference and why it is important to get the actual ROI.
Call Tracker ROI is the alert system you need to recoup stolen marketing dollars and put out the fire of missed opportunity.
If your team isn't able to answer new patient calls and still has trouble converting potential patients into appointments, why not let us answer your new patient calls for you with 80% or better conversion rate?
How much is 5-10 more new patients worth to you? $1,000? $800? Our average client is getting 5-10 new patients a month and spending $400. Come see what your missing!
Contact us today for a
complimentary consultation!
Why you will love working with Call Tracker ROI
Call Tracker ROI reports only the most important things you need to know. No trudging through complicated reports with too much data to confuse you. Call Tracker ROI tells you:
- If and when you are missing calls
- Whether the team is converting calls
- If calls are not being converted Call Tracker ROI can tell you WHY
- Call Tracker ROI can even tell you WHY calls are not being
converted PER TEAM MEMBER. No other service can do that!
- If you are paying a marketing agency to manage your call tracking, can you
trust the reports on their own work is honest? If you want an unbiased
opinion on what is REALLY going on with your telephone calls and how they
are working for you, then you need our service.
Call Tracker ROI tracks
missed new patient
opportunities
Call Tracker ROI
tracks individual staff
conversion ratios
Call Tracker ROI can alert you within
10 seconds that you have
missed a call so the team
can call the New Patient back
Call Tracker ROI gives you the
whole truth. It tells you which
ad sources patients are
actually coming from
When calls are not being
converted to patients,
Call Tracker ROI can show
you the call transcript and
the reason why
Call Tracker ROI has real people
listening, reviewing and
summarizing EVERY call,
not a computer
Call Tracker ROI gives
you a tool to calculate
actual ROI
Dr. Phelps offers a 2 day
workshop on internal,
external and grassroots
marketing efforts
We can find the Goose the lays more new patient 'golden eggs' for your practice. Our scheduling team answers and convert calls for you!
Your Call Tracker ROI membership includes a phone training system for the team.
The very same training Dr. Phelps uses in his office! That is why he can
say with 100% certainty that with the system, you will be scheduling over
80% of your calls and keeping them long term.
With Call Tracker ROI you can have 5-15 more new patients next month without spending more on marketing.
Keep your potential new patients
from calling anyone else
To The Caller
Missed Call
Text Alert
To The Office
CTROI's patented dual missed call text alert helps you tap into what could have been a missed opportunity in real time in order to recapture the new patient!.
Try it out now!
Call 704-207-0415
See how fast you get a text alert back from Call Tracker ROI!
Our system also works with Google Voice. If a caller goes to voicemail you are alerted right on your computer screen in real time so you can call them back right away.
Sample Report
See what Call Tracker ROI can be telling you each month!
Missed Calls By The Hour
Missed Calls
6am - 7am
7am - 8am
8am - 9am
9am - 10am
10am - 11am
11am - 12pm
12pm - 1pm
1pm - 2pm
2pm - 3pm
3pm - 4pm
4pm - 5pm
5pm - 6pm
0
2
6
0
1
1
3
5
3
0
2
4
Total Missed Calls - 27 Total
Answered Calls - 60
Total Missed Call % - 45%
Missed Calls by the Hour
Reported Ad Source:
Half Truth versus Whole Truth
What Every Other Call Tracking Company Gives You: The Half Truth
Ad Source - Half Truth
Website
Direct Mail
Magazine
Radio
Calls
18
4
3
2
The Half Truth
We're the ONLY ones who give you the whole truth:
Ad Source - Half Truth
Website
Direct Mail
Magazine
Radio
Calls
1
4
4
3
The Whole Truth
How many new patients are you missing by not offering to communicate the way they PREFER to communicate with you?
71% of people surveyed said they would rather chat with a practice than have to pick up the phone and call them.
Add MedChat and start converting chat to patients!
Mobile Optimized
MedChat is optimized to work seamlessly when a patient visits your website from their mobile device
HIPAA Secure
MedChat is one of only very few 100% HIPPA compliant chat features
90 Second Install
Just paste the code snippet at the bottom of your website source code and you’re ready to go
Multiple Locations
MedChat allows you to prompt the patient to choose an office location so they are connected with the correct operator
Away Message Form
When your office is closed the chat window will display a custom form allowing patients to leave you a message
Smart Routing
Our algorithm will automatically give a new chat to the front desk operator that is free or that has the least amount of current chats
With limited phone lines and both existing and new patients trying to call, new patient calls are missed. With MedChat, existing patients can schedule via chat and free up the phone lines for new patient calls.
2 Phone Lines
With MedChat
What are you waiting for?
Start reclaiming your practice today!
OPTION A
Most popular plan
$37
per tracking number plus
Listener Charges
0.85 cents per minute 0 to 399 minutes
0.45 cents per minute volume discount if over 400 minutes
- · Dual missed call text alert feature
- · Staff conversion ratios
- · Reasons why patients did not schedule
(Something no other service offers!)
- · Missed call analysis
- · Whole truth ad source, where patients are actually coming from
- · ROI tracking sheet
REQUEST SELECTED PLAN
OPTION B
Moderate value
$27
per tracking number
You Listen & Evaluate The Calls
- · All the features from option A except ROI tracking sheet, whole truth ad source or reason why appointments were not scheduled
REQUEST SELECTED PLAN
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888-880-8536 | support@goldengoosescheduling.com
Dr. Phelps wins National Doctors' Choice Award 2016!
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